FAQ

We carry out a preliminary analysis of your requirements and provide an estimate with list of activities we propose. As we are Agile, sometimes these change mid-way to suite your needs. Costs are revealed early on as possible, so you have complete price transparency.

At Software Consultants, we prioritize your convenience and needs. Beginning the consultation process is as easy as 1-2-3:

1. Reach Out: You can get in touch with us through various channels, such as our website, email, or phone. Our dedicated team is always ready to assist you in understanding your requirements. Guess what, our free consultation session might be a great place to start too, just drop us a message and we can get right on it.

2. Initial Assessment: We’ll schedule an initial assessment meeting to understand your specific needs, challenges, and goals. This helps us create a tailored plan for your consultation.

3. Consultation Kick-Off: Once we’ve defined the scope of your project, we’ll start the consultation process with our team of experienced consultants and developers, ensuring we provide the best guidance for your software needs.

Our approach is centered on collaboration, as we firmly believe that your input is vital in crafting a successful software strategy. We also work with you to gain the maximum out of what you pay us and reduce waste in communication, design and development. This is also why we emphasize heavily on drawing informative process and automation diagrams which all stake holders understand.

Transparency is key to our business ethics, and we extend it to cost communication:

1. Customized Pricing: We provide customized pricing based on the complexity and scope of your project. Our consultants will work closely with you to understand your budget constraints and create a cost-effective plan that aligns with your financial goals. We pride ourselves on our ethical practices and provide full transparency in all financial matters.

2. Detailed Proposals: We will present you with a detailed proposal that outlines all costs associated with your project, from consultation fees to development costs. This ensures complete clarity about where your investment is going.

3. Ongoing Updates: We keep you updated throughout the project, making sure you’re informed about any changes in cost due to scope adjustments, while always seeking your approval before proceeding. We send out weekly update memos, we ensure you understand them if they are too technical and allow meetings to discuss and clarify work progress.

4. Agile iterations and maintenance : We sign off on software specific licensing agreements to ensure you can get our services in a timely and predictable manner. As we work from Sri Lanka and our offices in the region, we offer very affordable rates with some of the worlds best talent of software engineering and complex technical automation tasks.

Certainly, having an Architecture, Entity-Relationship Diagram (ERD), process flow, and detailed designs before starting any coding in software development is essential for several reasons:

Clarity of Vision: These initial documents provide a clear and visual representation of the project’s structure and requirements.

Requirement Validation: Creating an ERD, process flow, and detailed designs allows for a thorough examination of the project’s requirements.

Efficient Resource Allocation: With a well-documented plan in place, you can allocate resources more efficiently.

Reduced Scope Creep: Starting with a clear plan helps control scope creep, where additional features or requirements are introduced during development.

Risk Mitigation: Early planning allows for the identification and mitigation of potential risks and challenges.

Effective Collaboration: These documents serve as effective communication tools between various stakeholders, including developers, designers, project managers, and clients.

Quality Assurance: By having detailed designs and a process flow in place, you can define coding standards, best practices, and quality control measures.

Time and Cost Savings: While it might seem like an initial delay, having a well-thought-out plan actually saves time and reduces development costs in the long run.

Scalability and Maintainability: Planning ahead ensures that the software architecture is designed to be scalable and maintainable.

Client Satisfaction: Clients benefit from a clear understanding of what the final product will look like and how it will function.

In today’s fast-paced digital landscape, having a robust and adaptable software solution is essential for businesses to thrive. Maintainability refers to the ease with which software can be modified, updated, or fixed, while extensibility involves the capacity to add new features or functionalities without major disruptions. These two factors are critical in ensuring that your software remains competitive and adaptable to evolving business needs.

1. Robust Architecture: We begin by designing a robust software architecture that is scalable and modular. Our experts create a strong foundation, making it easier to make changes, fix issues, and add new features in the future.

2. Code Quality Assurance: Our team is committed to writing clean, well-documented code. This not only enhances the understandability of the software but also simplifies maintenance and extension tasks.

3. Regular Updates: Software doesn’t exist in isolation; it evolves with changing business requirements and technology. We provide regular updates and security patches to keep your software solution up to date, ensuring that it remains secure and functional.

4. Scalability Planning: We plan for scalability from the outset, which means your software can grow with your business. When new features or functionalities are needed, our software architecture can seamlessly accommodate them.

5. Thorough Testing: Our quality assurance team conducts rigorous testing to identify and rectify any issues that may affect maintainability or extensibility. This ensures that your software is reliable and future-ready.

6. Client Collaboration: We believe in working closely with our clients. We understand your evolving needs and collaborate with you to make informed decisions regarding software modifications, ensuring that they align with your business objectives.

In today’s digital age, the importance of security and data privacy cannot be overstated. With data breaches and cyber threats becoming increasingly prevalent, customers place immense value on the measures taken by software houses to ensure the security and privacy of their data within solution architecture.

1. Robust Data Encryption:
Customers expect that their data will be stored, transmitted, and processed with robust encryption mechanisms.

2. Compliance with Regulations:
Data privacy regulations, such as GDPR in Europe, PCI DSS for payments or HIPAA in the healthcare sector, require strict adherence to specific standards for handling and protecting data.

3. Access Control and Authorization:
Customers expect fine-grained control over who can access their data and what actions they can perform.

4. Regular Security Audits and Testing:

Customers expect software houses to conduct regular security audits and testing to identify vulnerabilities and weaknesses in the solution architecture.

5. Incident Response Plans:
No system is completely immune to security incidents.

6. Data Ownership and Portability:
Customers expect to retain ownership of their data and the ability to extract it from the system.

7. Transparency and Communication:
Open and honest communication is crucial. Customers expect software houses to be transparent about their security and data privacy practices.

8. Regular Updates and Patch Management:
Customers expect that the software solution will receive regular updates and security patches.

9. Secure Backups and Disaster Recovery:
Data loss can be catastrophic. Customers expect software houses to have robust backup and disaster recovery procedures in place.

10. Scalability and Performance:
Lastly, customers expect that security and data privacy measures won’t compromise the performance and scalability of the solution.